Why choose ICDSoft?
ICDSoft has been specialized in software development since 1993. In 1999, we expanded our business profile to include shared web hosting. Since then, we have grown to host more than 100,000 web sites. At present, our customers span the globe residing in over 140 countries.
Thousands of customers worldwide
Thousands of customers from over 140 countries trust ICDSoft's services. Cooperation with clients from all over the world has enhanced our corporate culture and helped us grow on the global market within a highly competitive branch. It has also aided us in continually improving the quality of our services, leading to an increasing customer satisfaction. We are happy about this experience and the results - more and more customers come to us and fewer and fewer decide to leave.
Healthiest balance sheet in the industry
ICDSoft Ltd. is privately owned and completely debt-free. Cash flow and reserves are constantly maintained at steady, efficient levels.
The team of ICDSoft is 100% dedicated to its customers
The ICDSoft team is comprised of highly qualified and talented professionals with diverse backgrounds converging into a powerful mix for providing valuable web presence solutions. They are all out to offer unparalleled service to our customers and to satisfy their needs. Every request you may have will be considered and fulfilled, if reasonable.
- In our Headquarters, the management, system administrators, supervisors, programmers, web designers, account managers, and QA advisors collaborate with each other in order to deliver the quality of service you deserve as our customer.
- The system administrators work around the clock to еnsure the servers are always up and running 24/7. They are committed to equipping our hardware with the latest software versions in order to prevent incompatibility or program error issues.
- The support team is constantly there for you. They place emphasis on superior customer care and make sure every question is answered to your satisfaction, thus assisting you with the development of your web site. You can always ask anything you need, and you are guaranteed a 15-minute response for support tickets. Moreover, you can escalate the matter to a Supervisor, and the Supervisor will make sure everything gets handled to your complete satisfaction.
- The programmers develop and maintain the software, requisite for the improvement of our hosting services. Such in-house development has enhanced our flexibility in satisfying your existing and future needs.
- At the Data Centers in USA (CenturyLink), Germany (Equinix), Bulgaria (Neterra) and Hong Kong (iAdvantage) we have installation technicians who take care of the hardware and operating system set up. We also collaborate with the Data Center on-site support to make sure our equipment and network are always up and running.
World class internet data centers
At ICDSoft your site will be housed at world class Internet data centers with robust facilities and super fast connection.
- CenturyLink (formerly Savvis) is a leading provider of high speed data communications with secure, efficient and affordable Internet access, data-transport and managed services to businesses of all sizes. The CenturyLink protected service network is an advanced IP (Internet protocol) fiber-optic backbone in a controlled, protected environment with full back-up, redundancy, emergency provisioning and multiple Internet access points.
- Equinix is a world market leader in providing network-neutral datacenter / colocation. Frankfurt North was opened in 2005 and was designed specifically as a data center building. There are 4 major carriers with own fibre to the building and 7 other carriers delivering services via Meet-Me-Room. Every system within the data center is monitored and controlled from the onsite control room maintained 24/7/365 by Equinix technicians.
- Neterra Sofia data center is a part of the largest Internet exchange points in Europe. The center offers a high speed Internet connection and direct connectivity to Romania, Serbia, Macedonia, Greece and Turkey. All Bulgarian networks are interconnected with some of the largest telecom operators in Europe. Neterra holds a Declaration of Conformity with EC Directives and Safety Standards.
- iAdvantage, a SUNeVision company, is a leading IT Infrastructure Provider (IIP) in Asia. Headquartered in Hong Kong, the company is dedicated to offering well-managed Data Centers equipped with state-of-the-art and top-flight technology facilities. iAdvantage is committed to becoming the greatest world-class IT infrastructure provider in China and Asia with a worldwide footprint.
We are committed to providing the best hardware equipment to our customers. Therefore, we constantly upgrade our servers with the latest technologies available. This is what makes our server performance more consistent compared to other hosts, and this is an absolute advantage for your web site.
- Strict policies against spammers and sites with violating content.
- Server performance is not sacrificed to abusive usage of resources.
- We have an excellent reputation and our Abuse Department work at their best to ensure our servers are not blocked or blacklisted.