Ordering a certificate

You can order a new certificate by clicking "Order" > "Order SSL Certificate".

On the next screen, you first need to choose the hosting account on which you plan to have the certificate installed, or select "Standalone SSL" if you don't plan to have the certificate installed on our servers.

Then you need to choose the type of certificate you want to order, and the certificate validity. You will see a list of the certificates we offer, along with the certificate issuer.

After that, you need to specify the type of installation that you want us to perform. If the certificate will be installed on our servers, and you are uncertain which type of installation to select, you can go for an installation without a dedicated IP address. If you would be ordering a certificate that will be installed on a third-party system, you should select the "No installation" option.

The details of the certificate need to be specified under "Certificate information (CSR)". The Common name needs to be the host name of the website. It may be www.your_domain_name.com or some_subdomain.your_domain_name.com. If you are purchasing a wildcard certificate, the common name needs to start with *. (e.g. *.your_domain_name.com).

Once your order has been confirmed, our team will keep you updated via email on the status of the certificate.

Until the certificate is issued and installed, its status will show up as "Processing" in the interface.