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Data Centers

Always aiming at the ultimate goal - total satisfaction of our clients, we at ICDSoft maintain servers in the USA (CenturyLink), Europe (Neterra), and Hong Kong (CenturyLink), thus ensuring versatility and numerous opportunities for your business or home web solutions.

Three Data Center Locations

Boston, USA

Located in Boston, MA, this data center is the best location for sites targeting the North and South American regions. The direct access to the CenturyLink backbone network this datacenter has provides extremely fast connections to all major hubs in the USA and Canada. Learn more.

Hong Kong, Asia

The CenturyLink data center in Hong Kong is the perfect location to serve all websites with visitors from the Asia-Pacific region. This location is the first choice of most Hong Kong, Chinese, Australian and Japanese customers. Learn more.

Sofia, Europe

Located in Sofia, Bulgaria, one of the network hubs on the European continent, this data center has a direct connection to most major IX hubs, providing the perfect location for sites targeting the European, African, and Middle Eastern regions. Learn morе.

Compare your connection speed to our data centers

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This test measures the load times of simulated standard webpages. The lower the time, the better. The test measures the speed of the network connectivity between your current location and our data centers. Visitors from other parts of the world might experience different load times than those measured by this test.

File download test

Download a 20 MB file from our US data center

Download a 20 MB file from our European data center

Download a 20 MB file from our Hong Kong data center

CenturyLink / USA

Back in 2003, ICDSoft expanded its international server network to the CenturyLink Technology Solutions data center in Boston, USA (formerly Savvis). We are proud to offer our clients access through one of the world's largest IP backbones with a single autonomous system (AS) number: by minimizing 'hops' between parts of the Internet, faster, more reliable performance is delivered, and user data is given a more direct route to its destination.

CenturyLink Technology Solutions is an operator that combines a carrier-class TIER1 international IP network, independently tested as offering best-in-class reliability and performance, and a content distribution network, bypassing Internet congestion to deliver sought-after content at high speeds.

IP Network

CenturyLink's IP network provides low-latency, secure, reliable and high availability connectivity between geographically spread out locations. Cross connects to their Global Tier 1 backbone and a broad range of carriers, including global and regional providers, ensure information reaches its destination, wherever that may be.

Production Servers

Our servers are specially designed for our hosting environment. Built with the most reliable server components, they are equipped with 18 Core Xeon Gold processors, up to 256 GB RAM, RAID 6 disk arrays, and SSDs for the most I/O-intensive operations. The hot-swap HDDs, power supply units, and cooling fans allow repairs or replacement of these components while the machine stays online. This design brings the hardware reliability to the highest level.

Spare Servers

We keep a spare/standby server in each server rack. If a production server fails, it will be immediately replaced by a spare server, and the latest backup will be restored. This way ICDSoft can offer you a 99.9% uptime guarantee.

Facilities

Raised floors

Climate control systems with separate cooling zones

Seismically braced racks

Protection & Security

CenturyLink data centers are further protected by some of the most powerful physical security systems available, including:

Advanced smoke detection and fire suppression systems

24/7 secured access with motion sensors, video surveillance and security breach alarms

Reliability & Performance

The highest levels of reliability and performance are delivered with:

A redundant network of multiple fiber trunks from multiple sources

Redundant power on the premises

Multiple backup generators

Neterra / Europe

The Neterra Sofia Data Center is a carrier-neutral facility, the newest in the region, and the only one designed for a data center from the planning stage in the last 15 years. Neterra holds a Declaration of Conformity with EC Directives and Safety Standards. The Neterra Sofia Data Center is a part of the largest Internet exchange points in Europe.

Connectivity

Neterra is a part of the largest Internet exchange points in Europe: DE-CIX in Frankfurt, Equinix in Paris, LINX in London, AMS-IX in Amsterdam, and Ronix and Interlan in Bucharest.

The company has direct connectivity to all neighboring countries and reaches Georgia and Armenia via the Black Sea, and Asia and Africa via the submarine cable systems MedNautilus and SEE-ME-WE 3.

Business continuity

The Sofia Data Center is served by two independent sources of electric power supply, each of them able to cover 100% of the load. The facility has 1+1 electric generators, switching automatically, and two fully independent А UPS (N+1) and В UPS (N+1) systems.

Environmental Care

Neterra has built-in Free Cooling Air Conditioning System in the data center which uses less power and provides lower ambient air temperature.

The system introduces greater quantities of fresh air which also improves the air quality. This enables the system to lower the energy usage with 30% in the summer and up to 50% in the cooler fall and winter months.

Production Servers

Our servers are specially designed for our hosting environment. Built with the most reliable server components, they are equipped with 18 Core Xeon Gold processors, up to 256 GB RAM, RAID 6 disk arrays, and SSDs for the most I/O-intensive operations.

The hot-swap HDDs, power supply units, and cooling fans allow repairs/replacement of these components while the machine stays online. This design brings the hardware reliability to the highest level.

Specifications

The Sofia Data Center is a two-floor colocation facility with a total area of 660 m2 and very well managed capacity. The floor height is 3.50 m. plus 50 cm. raised floor and floor point loading up to 3 kN.

The colocation center has two Meet-Me-Rooms, two independent incoming cable lines for external connections to each MMR, and two independent routes for communication cables coming from MMR to the client equipment.

Disaster Protection

The fire alarm system in Sofia Data Center is type VESDA® (Very Early Smoke Detection Apparatus). It offers the earliest possible warning of potential fire.

The fire extinguishing system uses FM200® gas mixture, which in case of a problem isolates the fire with no impact on the surrounding area. The building is seismically protected, designed to withstand earthquakes of a magnitude of 9 in MSK scale.

Technical Maintenance

The Sofia Data Center has 24-hour security, computer access control, video surveillance, and individual locks for each drawer.

All systems at SDC - power supply, electric switchboard, UPS, and air-conditioning are under constant monitoring.

Spare Servers

We keep a spare/standby server in each server rack. If a production server fails, it will be immediately replaced by a spare server, and the latest backup will be restored. This way ICDSoft can offer you a 99.9% uptime guarantee.

CenturyLink / Hong Kong

CenturyLink's Hong Kong data center is a carrier-neutral premier Tier III certified facility. The data center supports ultra-low latency collocation and proximity hosting. The datacenter has dark fiber metro ring connections within Hong Kong, rapid cross connects with Tokyo and Singapore, and a node room with points of presence from the largest network carriers in the region.

Building

Total building interior : 200 000 sq. ft. gross

This data center has received the Uptime Institute Management and Operations (M&O) Stamp of Approval.

Reliability & Performance

A redundant network of multiple fiber trunks from multiple sources

Redundant power on the premises

Generator configuration = N + 1

Network Reliability

Direct access to Hybrid IT services from multiple providers

Unique ‘Pod’ architecture

Dark fiber metro ring connections within Hong Kong

Spare Servers

We keep a spare/standby server in each server rack. If a production server fails, it will be immediately replaced by a spare server, and the latest backup will be restored. This way ICDSoft can offer you a 99.9% uptime guarantee.

Electrical Summary

China Lighting and Power (CLP) provides power feeds.

Minimum two fuel replenishing companies

Industrial-grade Air Conditioners

CenturyLink manages humidity and temperature to strict ASHRAE standard

Cooling system configuration = N + 1

Fire Detection and Suppression - VESDA early warning detection.

Double Interlock system based on conventional photoelectric smoke detectors.

Production Servers

Our servers are specially designed for our hosting environment. Built with the most reliable server components, they are equipped with 18 Core Xeon Gold processors, up to 256 GB RAM, RAID 6 disk arrays, and SSDs. The server chassis we chose supports hot-swap of storage devices, power supply units, and cooling fans which allows repairs/replacement of these components while the machine stays online. This design brings the hardware reliability to the highest level.