Datacenters

Always aiming at the ultimate goal: total satisfaction of our clients, we at ICDSoft maintain servers in USA (CenturyLink), Europe (Neterra), and Hong Kong (iAdvantage), thus ensuring versatility, choice, and numerous opportunities for your business or home web solutions.

CenturyLink / USA

Back in 2003, ICDSoft expanded its international server network at CenturyLink Technology Solutions data center in Boston, USA (formerly Savvis). We are proud to offer our clients access through one of the world's largest IP backbones with a single autonomous system (AS) number: by minimizing 'hops' between parts of the Internet, faster, more reliable performance is delivered, and user data is given a more direct route to its destination.

CenturyLink Technology Solutions is an operator that combines a carrier-class TIER1 international IP network, independently tested as offering best-in-class reliability and performance, and a content distribution network, bypassing Internet congestion to deliver sought-after content at high speeds.

IP Network

CenturyLink IP network provides low-latency, secure, reliable and high availability connectivity between geographically spread out locations. Cross connects to their Global Tier 1 backbone and a broad range of carriers, including global and regional providers, ensure the taking information wherever it needs to go.

Production Servers

Our servers are specially designed for our hosting environment. Built with the most reliable server components, they are equipped with 18 Core Xeon Gold processors, up to 256 GB RAM, RAID 6 disk arrays, and SSDs for the most I/O-intensive operations. The hot-swap HDDs, power supply units, and cooling fans allow repairs or replacement of these components while the machine stays online. This design brings the hardware reliability to the highest level.

Spare Servers

We keep a spare/standby server in each server rack. If a production server fails, it will be immediately replaced by a spare server, and the latest backup will be restored. This way ICDSoft can offer you a 99.9% uptime guarantee.

Facilities

Raised floors

Climate control systems with separate cooling zones

Seismically braced racks

Protection & Security

CenturyLink data centers are further protected by some of the most powerful physical security systems available, including:

Advanced smoke detection and fire suppression systems

24/7 secured access with motion sensors, video surveillance and security breach alarms

Reliability & Performance

The highest levels of reliability and performance are delivered with:

A redundant network of multiple fiber trunks from multiple sources

Redundant power on the premises

Multiple backup generators

Neterra / Europe

The Neterra Sofia Data Center is a carrier-neutral facility, the newest in the region, and the only one designed for a data center from the planning stage in the last 15 years. Neterra holds a Declaration of Conformity with EC Directives and Safety Standards. The Neterra Sofia Data Center is a part of the largest Internet exchange points in Europe.

Connectivity

Neterra is a part of the largest Internet exchange points in Europe: DE-CIX in Frankfurt, Equinix in Paris, LINX in London, AMS-IX in Amsterdam, and Ronix and Interlan in Bucharest.

The company has direct connectivity to all neighboring countries and reaches Georgia and Armenia via the Black Sea, and Asia and Africa via the submarine cable systems MedNautilus and SEE-ME-WE 3.

Business continuity

The Sofia Data Center is served by two independent sources of electric power supply, each of them able to cover 100% of the load. The facility has 1+1 electric generators, switching automatically, and two fully independent А UPS (N+1) and В UPS (N+1) systems.

Environmental Care

Neterra has built-in Free Cooling Air Conditioning System in the data center which uses less power and provides lower ambient air temperature.

The system introduces greater quantities of fresh air which also improves the air quality. This enables the system to lower the energy usage with 30% in the summer and up to 50% in the cooler fall and winter months.

Production Servers

Our servers are specially designed for our hosting environment. Built with the most reliable server components, they are equipped with 18 Core Xeon Gold processors, up to 256 GB RAM, RAID 6 disk arrays, and SSDs for the most I/O-intensive operations.

The hot-swap HDDs, power supply units, and cooling fans allow repairs/replacement of these components while the machine stays online. This design brings the hardware reliability to the highest level.

Specifications

The Sofia Data Center is a two-floor colocation facility with a total area of 660 m2 and very well managed capacity. The floor height is 3.50 m. plus 50 cm. raised floor and floor point loading up to 3 kN.

The colocation center has two Meet-Me-Rooms, two independent incoming cable lines for external connections to each MMR, and two independent routes for communication cables coming from MMR to the client equipment.

Disaster Protection

The fire alarm system in Sofia Data Center is type VESDA® (Very Early Smoke Detection Apparatus). It offers the earliest possible warning of potential fire.

The fire extinguishing system uses FM200® gas mixture, which in case of a problem isolates the fire with no impact on the surrounding area. The building is seismically protected, designed to withstand earthquakes of a magnitude of 9 in MSK scale.

Technical Maintenance

The Sofia Data Center has 24-hour security, computer access control, video surveillance, and individual locks for each drawer.

All systems at SDC - power supply, electric switchboard, UPS, and air-conditioning are under constant monitoring.

Spare Servers

We keep a spare/standby server in each server rack. If a production server fails, it will be immediately replaced by a spare server, and the latest backup will be restored. This way ICDSoft can offer you a 99.9% uptime guarantee.

iAdvantage / Hong Kong

ICDSoft recognizes that downtime is not an option for your web site. That's why we choose our facilities carefully, to ensure that clients are up and running on the web 24 hours a day, 7 days a week, 365 days a year. iAdvantage manage one of the largest Internet Service Center buildings in Hong Kong. Our equipment is located at ONE iAdvantage - a carrier-neutral datacenter with robust security, power, and network infrastructure.

Largest Internet Service Center Building

Typical floor: 4.1 m (3.5 m under beam)

Floor loading: 3 kPa

Total floor area: 20 000 sq. ft. gross

Reliability & Performance

The highest levels of reliability and performance are delivered with:

A redundant network of multiple fiber trunks from multiple sources

Redundant power on the premises

Multiple backup generators

Network Reliability

Dual TBE rooms and dual risers

Dedicated 100 mm dia G.I. Conduit for vertical backbone

G.I. Conduit for interfloor cabling use

Optical fibre to the building

Spare Servers

We keep a spare/standby server in each server rack. If a production server fails, it will be immediately replaced by a spare server, and the latest backup will be restored. This way ICDSoft can offer you a 99.9% uptime guarantee.

Uninterruptible Power System

Utility Connection

Dual feed 11 kV power supply from separate HKE zone substations

Dual feed telecom connection from separate telephone exchanges

Electricity Supply

Main Supply: 2000 KVA Transformers

UPS: 400 KVA UPS modules with n+l configuration per floor, 30 mins battery back up time, dual power supply risers

EPS: 2000 KVA generator sets (24-hour continuous full supply)

Earthing: Separate data center clean earth

Industrial-grade Air Conditioners

Indoor temperature at 20 +/- 2 °C

Relative humidity at 50% +/- 10%

Direct expansion type or Chilled Water Type CRAC unit

Production Servers

Our servers are specially designed for our hosting environment. Built with the most reliable server components, they are equipped with 18 Core Xeon Gold processors, up to 256 GB RAM, RAID 6 disk arrays, and SSDs for the most I/O-intensive operations. The hot-swap HDDs, power supply units, and cooling fans allow repairs/replacement of these components while the machine stays online. This design brings the hardware reliability to the highest level.