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Can anyone register a .EU domain name?
No. All .EU domains are reserved exclusively for individuals and organizations which meet the General Eligibility Criteria outlined in Section 1 of the PDF document.
Can I hide my registration information (WHOIS privacy)?
Private registration is not available for .EU domain names, but the public WHOIS information does not disclose any sensitive personal information other than the email addresses of the domain contacts, according to the latest GDPR regulations.
Do you offer a free and reliable DNS service for .EU domains?
We do not offer a free DNS service for .EU domain names. If you have a hosting account with us, and your domain is using our name servers, then you can manage its DNS records through the DNS Manager section of your hosting Control Panel. Otherwise, to use the domain name, you should point it to another host or DNS service provider, so you can manage the domain's DNS records there.
What is the registration term allowed for .EU domain names?
The minimum registration period is 1 year, and the maximum registration period is 10 years.
How long does it take for a .EU domain name to be registered?
The .EU domain name is registered as soon as we receive your payment. This usually happens almost instantly.
When should I renew my .EU domain name?
To avoid any downtime for all domain-related services, we encourage you to renew your domain name before its expiration date.
Is there a grace period, so I can renew my expired .EU domain name?
If your domain name expires, you have up to 40 days to renew it at the standard rate. After this period, the domain name will be re-released for general registration on a first-come, first-served basis. It is highly recommended that you renew on time to avoid losing your domain name.
I registered a .EU domain name elsewhere. Can I transfer my .EU domain name to you?
Yes, but there are certain requirements. The domain should be unlocked at its current registrar, and you need to obtain the domain's EPP/Auth code to begin a transfer. An authorisation code is valid for 40 days from the date of issue or until it is used, whichever comes first.
Can I transfer out a .EU domain name I've registered through you?
You can submit a support ticket through our ticketing system to request that we unlock your domain name and send its EPP/Auth code to you. An authorisation code is valid for 40 days from the date of issue or until it is used, whichever comes first.
All prices are in USD. No setup fees. Minimum contract period for shared hosting services - 12 months. Full prepayment for the contract period. 100-day money-back guarantee. No automatic renewal. Fees for domain registrations and SSL certificates cannot be refunded in case of an early contract termination.
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