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The cPanel subsection allows you to easily migrate your cPanel account from your previous web hosting company - you can import your files, subdomains, parked domains, databases, mailing lists and mailboxes. You will need a full backup archive of your account, in tar.gz or tar format. You can import an archive file uploaded to your account with us, or you can download it using FTP or HTTP/HTTPS from a remote location.

A typical cPanel file name looks like this: backup-MM.DD.YYYY_HH-MM-SS_username.tar.gz, where MM is the month, DD – date, YYYY – year, HH - hours, the second MM – minutes, SS – seconds, username – your cPanel account username. For example:
backup-12.1.2015_09-09-29_username.tar.gzThis is a cPanel backup file created on December 1st, 2010, 9 o'clock, 9 minutes and 29 seconds for the cPanel account "username".

• Local file (on server)
This is a good option if you have already uploaded the cPanel archive file in one of your directories on the server. If you still haven't, you can use FTP or the Control Panel's File Manager section. Click on the browse icon (folder), make sure the correct file is selected, and press Use Selection to continue. Finally, click on Continue.

• Remote file – FTP
This is a good option if you have the cPanel archive available on a remote FTP server. The archive file will be downloaded locally on our server during the process.

  • Remote Host or IP Address: Insert the FTP Server address where your cPanel archive is located (for example ftp.example.com or an IP address, i.e. 64.14.68.138).
  • Remote FTP username: Type the FTP user for the remote FTP server.
  • Remote FTP password: The password of the FTP user.
  • Path to file: Type the whole path to the cPanel archive, for example:
    /backups/cpanel/backup-12.1.2015_09-09-29_username.tar.gzor click on the folder icon and find the file at the remote FTP server.

Click Continue to proceed.

• Remote file – HTTP

AttentionIt is recommended to use the "Remote file – FTP" option instead, as the FTP connection is more reliable for transferring bigger files.

 

The HTTP option is suitable if the cPanel archive is located on a remote HTTP server. The archive file will be downloaded locally on our server during the process.

HTTP address: Type "http://" or "https://", followed by the HTTP server domain or IP address, as well as the path to the cPanel archive. For example:

http://example.com/backups/cpanel/backup-12.1.2015_09_09_29_username.tar.gz

or

https://64.14.68.138/backups/cpanel/backup-12.1.2015_09-09-29_username.tar.gz

HTTP user and Password: If the path to that directory requires HTTP authentication (username and password), fill out the fields and click "Next" to continue.

After the archive is analyzed, you will need to choose what to import from your cPanel account.

  • Files: If you check the "All files" option, all your files from the cPanel archive will be copied to the server.
  • Subdomains: Select the subdomains you wish to create and import.
  • Parked domains: Choose the domains you wish to park to your hosting account.
  • Databases: Choose the databases you want to import to your hosting account.
  • Mailing Lists: Choose the mailing lists you want to import to your hosting account.
  • Mailboxes: Choose the mailboxes you want to import to your hosting account. If a given mailbox already exists, all the messages from the cPanel archive will be imported without deleting the existing mails in this mailbox.

    As you type your new password, a strength indicator below the field updates in real time. It shows one of four strength levels. You’ll also see tips and requirements in a red tooltip just below the indicator to help you create a stronger password. You can check the article onChoosing a password or the one on using the Random password generator for more details on setting up a good password. 

Note: The cPanel data importer supports email data in the MAILDIR format. Email data in specific formats such as DBOX (sdbox/mdbox) will not be imported, and the interface will report that no data is found in the archive.

When you are ready with the selection, you can proceed with the migration by clicking the Continue button.

The next step shows the selected items – confirm by clicking Continue. When you have confirmed your choice, wait for the system to process the required actions. After the migration is complete, you will see the status of the performed tasks. Please note that you can cancel the operation by clicking the Cancel button at any of the steps.