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The "path" of your end customer orders:

  1. Your end customer places the order on your website.
  2. The order is recorded in the Online Stores > Store Orders section.
  3. The order is moved to the Billing > ​Shopping cart section of the ICDSoft Account Panel. This could be done manually by you or automatically (if Automatic order Processing is enabled for your online store and there is an available balance in your reseller account).
  4. You purchase the service from us through the Billing > ​Shopping cart of the ICDSoft Account Panel, and the order is recorded on our servers. This step will also complete automatically if you have available balance and Automatic order processing is enabled for your online store.