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If you are using an email client program such as Outlook or Thunderbird, for example, you should configure it as follows:

Incoming (IMAP or POP3) and outgoing (SMTP) mail server:mail.your_server.comYou can find your server's host name listed in the upper left corner of your Control Panel.

For outgoing email, you can also use the SMTP server provided by your ISP, if one is available.

For more information on the servers, protocols, ports, and supported functions please refer to the table below:

Server
Protocol
Port
Information
Standard
Alternative
Incoming
IMAP
143
-
 
IMAPS
993
-
- IMAP with SSL/TLS encryption1
POP3
110
1100
 
POP3S
995
-
- POP3 with SSL/TLS encryption1
Outgoing
SMTP
25
587

- Supports encryption with STARTTLS2
- Requires logging in with your email address and password

SMTPS465-- SMTP with SSL/TLS encryption1

 

  1. SSL/TLS (implicit encryption) is the most secure way to communicate with the server. Encryption is mandatory, and it is established at the beginning of the SMTP session.
  2. STARTTLS (explicit encryption) is a way to upgrade a plaintext connection to an encrypted one. Encryption is optional and is initiated by your email program before logging in.