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Mar 20, 2020

ICDSoft now provides compensation for unused time at previous host

We now offer free months of hosting to customers moving from another provider where they have an unused period of their hosting subscription. To receive the compensation, clients must provide proof of the remaining time with the previous provider such as screenshots showing service due date, service-related receipts/invoices, or similar.

The maximum free hosting period we can add depends on the hosting plan:

- For shared hosting plans - up to 6 months.
- For VPS hosting plans - up to 1 month.

To request the compensation, clients must submit a support ticket through the ICDSoft Account Panel and include the proof of remaining time with the previous host. The request must be submitted during the first 30 days of a new hosting subscription. More information is available in our FAQ section.

We hope that this new complementary feature, combined with our great prices and free site migrations, will make the switch to ICDSoft even easier.