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To edit the default Welcome e-mail template, you need to go to the "Hosting Resources" > "My Account" section on the left pane of your Account Panel. There, go to the "Custom Templates" sub-menu and then click on the "Customize Welcome Email" link.

There are several fields and options that you can change:

From: The e-mail address and/or name that will appear in the "From:" header of the message

Action: Here you have two options:

  Send only to me: When this option is checked, the Welcome email will be sent only to you (the Reseller).
  Send directly to customers with a copy to me: When this option is checked the Welcome email will be sent to you (the Reseller) and the email address contained in the Personal information of the hosting account.

Subject: The subject of the message

Hosting-only Template: This field allows you to edit the text that will be sent to a customer with an order for a hosting account without a domain name registration.

Hosting with Domain Registration Template: This field allows you to edit the text that will be sent to a customer with an order for a hosting account with a domain name registration.

Hosting with Domain Transfer Template: This field allows you to edit the text that will be sent to a customer with an order for a hosting account with a domain name transfer.

You can use the "Reset to default templates" button to reset the templates to the default ones.