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Jan 15, 2020

Upgraded resources and a new base price for the Economy plan in the US

The Economy hosting plan in the US data center, which is one of our most popular solutions, has received a significant resource upgrade. The new and improved plan specifications are already in place, and customers on this plan can now take advantage of the new resources. The resource upgrade also brings a small bump in the base price for this plan.

What exactly is changing?

We would like to point out that the changes affect only the Economy plan in the US data center. The price of the Economy plan in the EU data center will not be changed.

The most important changes for the Economy plan in the US data center are:

- A disk quota upgrade from 1 GB to 10 GB.
- A max mailbox quota upgrade from 1 GB to 10 GB.
- Resources such as FTP users, subdomains, database slots, domain parking slots, and mailing lists have been doubled.
- A base price change from $6.00 USD/mo to $8.00 USD/mo.

All existing customers always take advantage of significant discounts off the base price - at least 40% off for new shared hosting accounts, and at least 20% off for shared hosting renewals. For example, for customers with one account, the renewal price increase will be from $4.80 USD/mo to $6.40 USD/mo. For customers with seven or more accounts, the renewal price increase will be from $3.00 USD/mo to $4.00 USD/mo.

Why is this change made now?

One of the most common issues our clients encounter is running out of disk space. With 1 GB of disk allowance, this is no surprise. In 2020, 1 GB simply isn't enough anymore. 1 GB mailboxes are also a thing of the past. Users have started using their mailboxes as a sort of personal archives, never deleting anything.

We knew that we had to increase these resources, but we couldn't because we didn't want to change the price. We made lots of calculations trying to justify a resource upgrade without raising the prices but, unfortunately, we couldn't make the numbers work. The US Economy plan has been operating at a loss for many years now, and no resource upgrade could be justified if we didn't touch the prices. With this slight increase in price, we are able to increase the disk space allowance of the plan tenfold, double most of its other resources, and bring it back in line with the needs of our customers.

Can't you keep the legacy plan and prices?

We understand that some of our clients may not need the increased resources, and for them the small price increase may seem unjustified.

Our Economy plan was designed back in 2006 and this is when its resources and price were configured. The price hasn't been increased since then and, sadly, due to this price pinning, we weren't able to increase the Economy plan's resources in any meaningful way.

As a quality hosting provider with over 20 years of experience (and serving 59,000+ customers), we need to maintain a healthy and sustainable business model in order to ensure the stable operation and growth of the company. We have always offered quality services, not necessarily cheap, so we have never taken the cheapest offers on the market, be it for hardware or personnel - we choose the best, always.

Over the years, all these expenses increased constantly, but this was never reflected in the price of the US Economy plan. This year, the feedback we got from our clients, combined with the plan's no longer sustainable price, made us take the final step we had postponed until now - significantly increase the plan's resources and adjust its cost with a small price bump.

Thank you!