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Privacy policy and GDPR

In the whole history of ICDSoft, we have always considered that treating customers with respect is something very important. This includes keeping the privacy of our customers at a highest level, and not using their personal data for anything else than for the provision of the services they pay for.

As of today, the new General Data Protection Regulation (GDPR) of the European Union comes into effect. This regulation aims at protecting the privacy of EU citizens, but it also has a serious effect on how companies around the world would collect and manage personal data.

Revising the GDPR and the actions we needed to take to comply with it, we found out that the adjustments we had to make to the way we manage user data were close to none. We have never disclosed the personal data of our hosting customers to any third parties - the only exceptions are when this data should be used for domain registrations and SSL certificates. We have never made profiles of our customers, so that we target them with specific offers. We have never made marketing campaigns, filling our customers' emails with bulk offers. Thus, it turned out that we were following the basic principles of GDPR long before the GDPR existed.

Still, to confirm the way we collect and manage personal data, we have updated our Privacy policy, and you can check it here:

https://www.icdsoft.com/en/privacy


More RAM for First Class and Ultimate managed-VPS plans

We are well aware that with time, web sites grow popular and web software becomes more sophisticated. This requires regular updates of the hosting platform, and more hardware resources for the hosting service. Keeping pace in this competition is an important task for us.

During the past weekend, our system administrators completed hardware upgrades on all our VPS nodes. These upgrades made it possible to add more RAM to each of our First Class and Ultimate servers, at no additional cost for our customers. Now the First Class plan features 8 GB RAM (previously 6), and the Ultimate plan comes with 32 GB RAM (previously 24).

First Class and Ultimate plans are meant to host resource-demanding sites and software. With the SSD storage, 15-day daily backup, and the dedication of our team, these plans are the proper solution for customers that require utmost uptime and stability.

 

 


Meltdown, security issue resolved

If you are following news on the Internet, and especially if you have any interest in security matters, then probably you have heard about Meltdown. This is a security vulnerability in popular CPUs, that affects most devices on the Internet, including servers, personal computers, and smartphones. Although the technical details of the vulnerabiliy are rather long, in a summary - they allow unauthorized access to system resources and sensitive data between users, programs, and virtualization platforms.

Our servers were also among the devices that were possibly affected by Meltdown.

Over the weekend, our system administrators performed emergency software updates on our production servers, including kernel updates that fix the Meltdown vulnerability.

Security is a primary concern for us, and our customers can rest assured that we are putting 100% effort to resolve any security issues as soon as possible.


Git section in the hosting Control Panel

Our in-house hosting Control Panel now has a new section - Git. It allows our customers to easily create and manage Git repositories online, as well as install automatically GitList on their hosting accounts.


SSH access for all our customers

Today our Software Team added yet another section to the hosting Control Panel interface. It is for managing SSH access to the hosting account, and controlling the user access permissions to various server-side binaries and tools. Now all our customers, including users on shared-hosting servers, can allow SSH access to their hosting accounts.

This new interface increases the overall account and server security, as customers can allow access only to the features they need and plan to use, while leaving the rest disabled.