Apr 24, 2020

New Webmail Client Available - Roundcube Webmail

We are happy to announce the availability of a new webmail client for all our users.

A new and improved webmail client was one of the features our users requested the most. We have chosen a great open-source email program - Roundcube, as the base for our new webmail client. Some of the most notable features the Roundcube email client has to offer are:

- Drag-and-drop message management
- Responsive interface with mobile device support
- Three-column view, similar to desktop email programs
- Multiple sender identities
- Full-featured address book with groups
- Threaded message listing
- Spell checking
- Canned response templates
- Available in multiple languages
- Attachment previews
- Find-as-you-type address book integration
- Searching messages and contacts

The interface of the Roundcube Webmail client is more akin to a standard desktop email program, with a three-column view, drag-and-drop support, and responsive design (for mobile device compatibility):

To start using the new Roundcube Webmail interface, just select the "Roundcube Webmail (new)" option at the ICDSoft Webmail login screen.

For everyone who wishes to continue using our current webmail client - rest assured that the current Webmail interface, now called Webmail Classic, will remain on our servers and will continue to be actively supported.

We have a brand new section in our online documentation dedicated to webmail. You can check it at:


Apr 23, 2020

Free video conferencing and web meetings by ICDSoft

We just launched a free video conferencing service for all our clients based on the open-source Jitsi Meet (https://jitsi.org) software.

At ICDSoft, we have a long history of working from home - a Work From Home policy was implemented in our company back in 2009.

During this period, we used various ways to facilitate internal company communication - SIP phones, Jabber/XMPP server, local email, internal forums, Skype meetings, etc.

When the COVID-19 pandemic started, video meetings suddenly became very popular. We don't like using external cloud solutions which often don’t meet our strict privacy requirements, so we quickly found an open-source solution that we could host ourselves and which satisfied our needs – Jitsi  (https://jitsi.org).

We started using the Jitsi software locally (installed on an internal server), and we quite liked it.

Last year, we completed a hardware upgrade cycle and, as a consequence, we have lots of spare hardware resources (we always over-provision our hardware to ensure quick and easy replacement in case of failed servers, etc.).

With all this spare computing power available, and the great open-source software we all liked, we decided to develop a solution that would allow our clients and partners to communicate online the same way we do.

We configured three Jitsi server clusters at the three data center locations we use – America, Europe, and Asia, and built a custom management interface in our ICDSoft Account Panel:

This video service is fully powered by the open-source software Jitsi (https://jitsi.org) and is available for free to all ICDSoft partners.

ICDSoft partners can start a free video meeting via the Video Conference section in the Account Panel – https://accounts.icdsoft.com.

If you don’t have an ICDSoft account already, you can sign up for free at https://www.icdsoft.com/en/reseller.

After sign-up, you will be able to use the video service powered by Jitsi completely for free.

Since partner accounts get automatically created upon purchase of any service through our website, basically any client who orders from us will be able to take advantage of our free video conferencing service.

We hope our video conferencing solution will help all of you stay safe at home, keep your social contacts active, and perhaps even make some new ones without going outside.

Apr 2, 2020

Cheaper .EU domains for a limited time

We are running a special promotion for new .EU domain registrations. Until the end of this month (April, 2020), all new .EU domains cost 1 EUR for the first year of registration. Combined with our hosting sale, this makes .EU a great choice for anyone looking to start a new online project (and eligible to register a .EU domain).

You can find more information about the specifics of the .EU top-level domain on our .EU Domain Names page.

Mar 30, 2020

ICDSoft starts a new promotion to help businesses move online

We have initiated a new promotion on web hosting services. Considering the importance of web hosting for the entire business world now, we decided to lower the initial price for all new hosting accounts. We hope that this will ease up the transition of many businesses from brick-and-mortar stores and services to ecommerce solutions.

At ICDSoft we don’t place restrictions on the use of disk space. The limits are clearly defined, and you can use your web space for running a web store, hosting a remote Nextcloud instance, or just for file storage.

The promotion is also valid for new customers moving from other providers in need of a cheaper web hosting alternative. We are well prepared to handle thousands of new accounts, thanks to the recent upgrade cycle we completed in 2019.

In addition to that, customers moving from another provider can benefit from our new compensation offer, where we will compensate you for the time lost at your previous provider.

For web agencies and developers looking to explore cheaper web hosting alternatives, we can offer special bulk discounts and delayed payments. Contact us for more details if you are looking to move more than one website to our services.

Mar 11, 2020

ICDSoft's response to the COVID-19 pandemic

At ICDSoft, we have a high level of preparedness for such events.

Our company has been employing a Work From Home policy since 2009. Many team members are spread around the world and have been working completely remotely for years now.

Since the beginning of March, all team members have been working from the comfort of their homes.

In case of a full lockdown, we have a remote location which we can use as a remote office. The location is provisioned with satellite and fiber internet connections, and it can provide all necessities to all team members and their families.

We didn't want to send a separate email about this as nothing really changes for us. Still, we know that people are rightfully worried, and we want to assure all of you that ICDSoft will continue operating 24/7, with no disruptions or changes.