News / Company


100,000 domains hosted on our servers

Being too busy in our work, we did not notice that back on May 15th, the domains hosted on our servers reached 100,000. We are proud to announce this now, as such a number of hosted domains is a milestone in the history of every hosting company.

We thank to all our customers and resellers who trusted their sites and businesses to us.

We do not have a sales department, and we never needed one, as this job has always been executed excellently by our existing customers. All customers, who continue to spread the word about us, are actually our Sales Officers. We know that we have the biggest and the most wonderful Sales Department a company can dream of. Back in year 2000 we had 300 customers; now, ten years later we have 100,000. This is not just our success - it is also a success of all our loyal customers and resellers. We thank you all, and we will keep up our work on offering the best hosting service.

Free online site builder for all our customers

In the last months, our Software Team was working on the development of an online site building tool. Following many customer requests and our policy to offer mostly in-house developed software, the members of our Software Team spent their time to perform a proper research and to have the tool developed in a way, in which we believe it would be of use for most customers.

As a result, our online site building software is already in production on our servers.

The site builder allows an easy creation of a site, starting from a predefined template, setting the site navigation, and editing each page under the site navigation with a WYSIWYG editor. Also, there is a number of widgets available in the site builder, which allow the addition of dynamic components. Over 15 site templates are already available, and we plan to add more regularly.

Using our site builder, you can build your site easily, without any special knowledge of HTML or scripting languages. The site builder itself and all its templates are available for our hosting customers exclusively.

Yet another plan upgrade

Earlier this week, we increased the resources of our Business plan for customers on US-based servers. The new disk space quota is 50GB (upgraded from 10GB), and the new monthly traffic is 500GB (upgraded from 200GB). All existing accounts were upgraded automatically at no additional cost. We believe that this upgrade will give to our Business customers more options for the development of their sites.

95,000 domains hosted

Today the number of domains hosted on our servers reached 95,000.

In these days "crisis" is a common word in many countries. It has actually become a part of the daily life for many people in companies. The countries hit most by the world economy crisis are the countries from which most of our customers come from. Given that, one should expect that the crisis would have a major impact on our business.

Despite of the world crisis which brought down many businesses, the number of our customers is growing steadily, at the same rate as the last several years. A major factor for that is our non-extensive marketing policy - instead of spending resources on attracting new customers, we concentrate our efforts in providing excellent service to our existing customers at reasonable prices. Thus, besides the fact that very few customers consider the option to leave our service, our numerous happy customers are our best marketing agents.

Our customers will always be our top priority care. We will keep the usual high level of our hosting and support services and we plan to add many new features to our hosting setup.

We are looking forward to customer 100,000 on our servers!

100-Day Money-Back Guarantee

The Full 100-Day Money-Back Guarantee for our hosting services is now a fact. We have decided to increase the period from 60 to 100 days, so that our customers have even more time to test our service.

The decision about this came quite easy as it was supported by three main points:

  1. There are customers who do not start building their sites right after purchasing a hosting account. Some of them need more time to evaluate the hosting service they use. Having a larger Money-Back Guarantee period is always of use.
  2. We offer hosting service of a very high quality and we constantly strive to increase this quality. The 99.98% combined uptime of our servers and network, and the 5 minute customer support response time are indisputable facts about our company. We believe that we give no reasons to our customers to be unhappy with our hosting service.
  3. The large base of our loyal customers gives us the financial stability, needed for a company when it has to guarantee its services for such a period. The clean balance sheet of ICDSoft, the lack of any debts in it and the substantial reserves we have, are a guarantee that we will be able to fulfil our promise.

There is even more about our Guarantee:
Our Full Money-Back Guarantee does not cover only payments for new hosting accounts. It is valid for ALL PAYMENTS of our customers, including renewals. Again, we are able to offer this simply because our customers do not have reasons to leave our service.